Following an analysis of the competencies most associated with successful trainees we designed a process that focussed on different competencies that needed to be assessed at different stages of the system. Elements of the design include:
1. An application form that focussed on specific graduate competencies of analytic power, people skills and business motivation to ensure that these basic requirements were met early in the process. This involved the collection of bio-data together with specific questions designed to elicit material for each competency in depth.
2. Competency based telephone interviews, that could be conducted with applicants from their homes, but that needed to provide in depth assessment of four competencies. Bridge ensured that key ‘must have’ competencies were assessed at this early stage and designed the protocol and scoring criteria for these interviews.
3. Individual and group case study exercises that would highlight different competencies to be focussed on at different stages in the process. Bridge wrote the in tray exercises.
4. Psychometric tests that could add further data to the decision process.
5. Designing a full, varied and interesting assessment centre that would cover a range of assessment events, and would also engage the candidates in the concerns of the business and attract them to the organisation.
6. Training managers and senior managers as assessors and final stage selectors
7. Working alongside Senior managers on the final stage and advising on the process and the individual assessments.
8. Evaluating the process with reviews and an end of season report.
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